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Frequently Asked Questions

Most Frequently Asked | General | Technical

What support does KDCalc come with?
KDCalc comes with 30-days of free e-mail support from our tech support.
Phone-in feature requests and bug reports are free.
Phone-in support incidents are available for a flat fee. (see the pricing page)
Knowledge Dynamics provides world class architecture, design, and implementation services on a custom consulting basis. Feel free to send us any inquiries.

When I try to run the parser, I get an ActiveX Control Error
You have to be an Administrator or have installation privileges in order to install KDCalc.

I am trying to use KDCalc.NET and keep getting errors refering to "vjslib.dll"
vjslib.dll refers to the Microsoft Visual J# Redistributable Library. The KDCalc Engine for .NET requires this library.

How can I move my KDCalc license to another computer?
E-mail us.

How can I request a feature to be added?
Please email us with your ideas.

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